.queue-filters{display:flex;align-items:end;gap:10px;padding:8px 18px;border-bottom:1px solid var(--line);flex-wrap:wrap}.queue-filters label{display:flex;align-items:center;gap:6px;font-size:12px;min-width:0}.queue-filters select{min-width:0;max-width:190px;padding:5px;border:1px solid var(--line);border-radius:4px}.masthead #chat-language{width:54px;min-height:32px;border:1px solid var(--line);border-radius:4px;background:white;font-size:12px}.embedded-chat{height:auto;min-height:100dvh;overflow:auto;background:white}.embedded-chat>.masthead,.embedded-chat>.inbox,.embedded-chat #dialog-close{display:none}.embedded-chat #dialog{position:static;max-height:none;width:100%;max-width:none;margin:0;border:0;border-radius:0;box-shadow:none}.embedded-chat #dialog::backdrop{background:transparent}.embedded-chat #notice{position:relative;z-index:1}
:root{--ink:#233b32;--muted:#66716d;--green:#00362c;--line:#e3e5df;--paper:#fff;--soft:#f5f6f3;--yellow:#eac951;--danger:#a2333c;font-family:'DM Sans',sans-serif;color:var(--ink);background:var(--soft);letter-spacing:0;font-size:14px}
.audit-entry time{display:block;color:var(--muted);font-size:11px;margin-top:4px}@media(min-width:1100px){body:has(#dialog.notes-panel[open])>.inbox{width:calc(100% - 340px);margin-left:0;margin-right:340px}#dialog.notes-panel[open]{position:fixed;inset:72px 0 0 auto;margin:0;width:340px;height:calc(100dvh - 72px);max-height:none;max-width:340px;border-radius:0;border:0;border-left:1px solid var(--line);box-shadow:none;overflow:auto}}@media(max-width:1099px){#dialog.notes-panel[open]{position:fixed;inset:auto 0 0;margin:auto;width:min(100%,520px);max-height:70dvh}}
.recipient-list{max-height:240px;overflow:auto;display:grid;gap:8px}.recipient-list label{display:flex;align-items:center;justify-content:space-between;gap:12px}.recipient-list input[type=checkbox]{width:18px;height:18px;flex-shrink:0}.account-context-button{max-width:180px;overflow-wrap:anywhere;font-size:12px;padding:5px 9px}.account-details{display:grid;grid-template-columns:100px minmax(0,1fr);gap:10px}.account-details dt{color:var(--muted)}.account-details dd{margin:0;overflow-wrap:anywhere}.support-suggestions{display:grid;gap:8px}.support-suggestions button{text-align:left;white-space:normal}.thread-item[data-priority=urgent]{border-left:3px solid var(--danger)}.thread-item[data-ticket-type=order_issue]{border-right:3px solid var(--danger)}.thread-item[data-ticket-type=order_info]{border-right:3px solid #378b9a}
.composer #quick-replies{position:absolute;bottom:20px;left:62px}.composer:has(#quick-replies:not([hidden])) .composer-actions{padding-left:86px}
.inbox>.conversation{position:relative;isolation:isolate;background:repeating-linear-gradient(45deg,#faf9f6 0px,#faf9f6 16px,#f0eee8 16px,#f0eee8 17px)}.inbox>.conversation::before{content:"";position:absolute;inset:0;z-index:0;pointer-events:none;background:url("chat-assets/logo-green.png") center / min(80%,640px) auto no-repeat;opacity:.11}.conversation>.thread-panel,.conversation>.no-selection{position:relative;z-index:1;background:transparent}.conversation .transcript{background:transparent!important}
.draft-attachments{display:flex;gap:6px;flex-wrap:wrap}.draft-attachments:empty{display:none}.attachment-chip{display:inline-flex;align-items:center;font-size:12px;background:#f1f3ee;padding-left:8px;border-radius:4px}.attachment-view{display:block;max-width:100%;max-height:65dvh;object-fit:contain;margin:12px auto}.task-description{white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0}.composer #attach{position:absolute;bottom:20px;left:20px}.composer{position:relative}.composer-actions{padding-left:44px}

.thread-item{grid-template-columns:42px minmax(0,1fr) auto!important;column-gap:12px!important;padding:18px 14px!important;border-radius:6px;margin:3px 0}.thread-avatar{grid-column:1;grid-row:1 / 3;width:42px;height:42px;display:grid;place-items:center;border-radius:50%;background:#e7ece7;color:#234a35;font-weight:700;font-size:14px}.thread-item strong{grid-column:2;font-size:14px}.thread-item>.unread,.thread-item>span:empty{grid-column:3}.thread-item small{grid-column:2;font-size:12px}.thread-item small:last-child{grid-column:3}.thread-item[aria-current="true"]{background:#eeeae1!important}.thread-item[aria-current="true"] .thread-avatar{background:#00362c;color:white}.receipt{display:block;color:var(--muted);font-size:11px;text-align:right;margin-top:6px}.ticket-toolbar:has(button[hidden]){display:none}.ticket-toolbar{padding:8px 22px;border-top:1px solid var(--line)}.thread-head h2,.list-title h2{font-family:'DM Sans',sans-serif;font-size:17px;font-weight:700}.transcript{background:repeating-linear-gradient(45deg,#faf9f6 0px,#faf9f6 16px,#f0eee8 16px,#f0eee8 17px)!important}.message .bubble{box-shadow:0 1px 2px #24372f08}.message.internal .bubble{border-left:3px solid #c69729}.masthead{border-top:3px solid #00362c}.no-selection>svg{width:48px;height:48px;color:#7c9789}.no-selection h2{font-size:24px}.threads{padding:0 10px}.ticket-toolbar .command{min-height:34px;padding:6px 10px;font-size:12px}@media(max-width:650px){.masthead{gap:5px!important;padding:9px 10px!important;flex-wrap:wrap}.masthead h1{font-size:20px}.masthead .identity{max-width:100px}.masthead .icon-button{width:32px;height:32px}.ticket-toolbar{padding:5px 12px}.thread-head{flex-wrap:wrap}.thread-head select{max-width:130px}.thread-item{padding:16px 8px!important}}@media(prefers-reduced-motion:no-preference){.message{animation:message-appear .16s ease-out}@keyframes message-appear{from{opacity:.5;transform:translateY(3px)}to{opacity:1;transform:none}}}
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.bubble{background:#e5efe8;border-color:#d8e6dc}.message.internal .bubble{background:#fff7d8;border-color:#e9d68b}.message-head .icon-button{width:24px;height:24px}.message-head svg{width:13px;height:13px}.composer{padding:14px 22px 18px;border-top:1px solid var(--line);background:white}.composer textarea{display:block;resize:none;min-height:64px;max-height:170px;width:100%;padding:10px 0;color:var(--ink);border:0;line-height:1.6;outline-offset:0}.composer-actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.composer-actions>span{font-size:12px;color:var(--muted);overflow-wrap:anywhere}.note-toggle{display:flex;align-items:center;gap:6px;font-size:12px;color:#796017;padding-bottom:5px}.note-toggle input{accent-color:var(--green)}.older{display:block;margin:0 auto 24px;padding:8px 12px;border:1px solid var(--line);border-radius:5px;background:white;color:var(--ink);font-size:12px}#notice{padding:10px 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